Return & Exchange Policy

We want you to love what you wear. If something isn’t right, we’re here to help.

Returns

  • You can return items within 4 days of delivery.

  • Items must be unworn, unwashed, and in original condition with tags.

  • To start a return, contact our support team with your order number.

Exchanges

  • Need a different size or style? We offer free exchanges (subject to stock availability).

  • Contact us within 14 days of delivery to request an exchange.

Refunds

  • Once we receive and inspect your return, refunds are processed within 5–7 business days.

  • Refunds go back to your original payment method.

  • Original shipping fees are non-refundable.

Non-Returnable Items

  • Items marked as final sale or clearance

  • Worn, washed, or damaged items

Return Shipping

  • Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Damaged or Wrong Items

If you receive a damaged or incorrect item, contact us within 48 hours with photos and your order number. We’ll fix it fast.

Duck-Duck — Fun Fashion, Premium Feel.